About
Owners
Management
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Denise Senner
General Manager
dsenner@cranealarm.com
Office Team
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Ligia
Accounts Receivable
billing@cranealarm.com -
Vickie
Receptionist
receptionist@cranealarm.com
Sales team
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Doran
Fire Consultant
dritchey@cranealarm.com -
Von
Security Consultant
von@cranealarm.com
Security Install Team
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Nathan
Security Installs Coordinator
Projectmgr@cranealarm.com
Fire Install Team
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Donna
Fire Installs Coordinator
Fire@cranealarm.com
Security Service Team
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Carey
Security Service Coordinator
service@cranealarm.com
Fire Service Team
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Savannah
Fire Alarm Service Coordinator
fireservice@cranealarm.com -
Peter
Lead Service Technician
fireservice@cranealarm.com
Inspections Team
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Melissa
Inspections Coordinator
Inspections@Cranealarm.com
Fire Sprinkler Service Team
Crane Alarm Service began as the security system company “Masterguard Alert Systems” in Nampa, ID in 1979. As owner and sole employee, Ron Crane, through hard work and dedication built the company from the ground up and in 1987 was approached by competitor Chastain Alarm Service to be bought out by Masterguard. Having been in business since 1964 Ross Chastain wanted to ensure his customers would be well taken care of and Masterguard was the only company that met that bar. The merger brought about a new name, “Chastain-Crane Alarm Service”. By 1992 the company had grown, become incorporated and the new, and current name “Crane Alarm Service” was adopted.
By the early 2000’s Crane Alarm began installing fire alarm systems. Upon seeing the quality of work Crane Alarm Service provided, a local fire marshal encouraged Brent to begin a fire alarm division. What began in 2004 as a few school districts and a small handful of businesses has grown into over a dozen school districts, several colleges and hundreds of businesses across Idaho, Oregon, Washington, Utah, Nevada, and California.
The next 2 decades brought growth that allowed Crane Alarm Service to be selected to provide security for a local family as a part of Extreme Home Makeover and the 2009 Winter Special Olympics. That same growth spurred several local security and fire alarm companies to approach Crane Alarm Service to sell their companies and merge into Crane as they had a proven track record of service, sustainability, and integrity. Service is extremely important to Crane Alarm, which is why it is intentionally a part of our name.
In recent years, acquisitions have allowed Crane Alarm to begin inspecting fire extinguishers and hood suppression systems, a service long asked for by existing customers. 2020 brought about a milestone for Crane Alarm Service. American Fire Protection was acquired and became part of the Crane Alarm family, allowing customers in Idaho and Oregon to have a one stop shop to take care of security, fire alarm, fire suppression, and inspection services.
2023 brought about a new era for Crane Alarm Service. Brent and Jaron took over the business from founders Ron and Cheryl. What started as a one-man operation is now a company with over 30 employees, serving customers in 6 states for going on 60 years.